FAQs for VIP Fan Experience

What is the VIP Fan Experience?

The VIP Fan Experience is an immersive virtual 3D platform that allows fans to interact with their favorite athletes in a dynamic, engaging environment.

Who makes the Buckeye Nation Fan Experience possible?

The 1870 Society is proud to introduce the Buckeye Nation Fan Experience. The 1870 Society is a Name, Image, Likeness Athletic (NIL) Collective supporting Ohio State University athletics and athletes. The 1870 Society works with a leading technology platform service provider, Linkroom LLC, to deliver a top-rate online platform to help make sure that your Buckeye Nation Fan Experience is secure and seamless. It’s important to us that you are aware of your legal rights when using the Buckeye Nation Fan Experience; that is why this website links to all the applicable terms and notices for the Buckeye Nation Fan Experience services. You can learn more about The 1870 Society at https://www.the1870society.com and Linkroom at https://www.linkroom.com.

How do I know who I can meet?

VIPs and student athletes available to meet can be seen on OSU.fan.

Is there a cost for the Buckeye Nation Fan Experience?

Yes. Costs vary depending on who you meet with and for how long.

How do I join a VIP session?

Simply use a web browser with an internet connection to access the Buckeye Nation Fan Experience. No downloads or special equipment are necessary.

What can I expect during a session?

Fans can expect face-to-face conversations with athletes, the ability to move through the Woody Hayes Trophy Center, interact with the many of the Buckeye’s championship trophies
and enjoy personalized content.

Are there any technical requirements?

You need a stable internet connection and a compatible web browser. The platform does not require any downloads, avatars, or VR gear. You must have your camera and microphone on.

Question: Can I use a VPN with the Buckeye Nation Fan Experience?

Answer: Using a VPN can cause connectivity issues and other inconveniences when accessing the Buckeye Nation Fan Experience. For the best experience, we recommend disabling your VPN before joining a session.

Having trouble with your camera and video feed?

Camera Check:

Ensure your camera is connected and not being used by any other application.
Verify that your camera lens is not covered or obstructed.
Test your camera in another application (e.g., a video calling app) to see if it works there.

Video Feed Check:

Make sure you have granted permission for the browser to access your camera.
Check browser settings to ensure the correct camera is selected if you have multiple cameras.
Refresh the webpage and try joining the session again.

Having trouble with your microphone?

Microphone Troubleshooting:

Check if your microphone is connected and not muted (both physically and in your system settings).
Ensure your browser has permission to access your microphone.
Test your microphone in another application to verify it is working.

Are these sessions being recorded?

Yes. The sessions are being recorded in accordance with our Terms of Use and Privacy Policies. The recordings will be deleted after thirty days.

How do I sign up for an event?

Visit the OSU.fan website and follow the instructions to register for upcoming VIP events.

Can I meet with my friends, family and colleagues?

Yes! To express your interest, please email us here.

Is my personal information secure?

Linkroom ensures enterprise-grade security and reliability, protecting your data during all interactions.

What if the meeting doesn’t occur?

Please visit the Refund Policy to review the refund policy.

For any other questions, submit them here: info@osu.fan